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Returns

Satisfaction Guaranteed!

If you are not 100% satisfied with your online purchase, please provide us with the chance to make things right!

Questions?

Email us at customerservice@HABAusa.com
Call us toll-free at 1-800-468-6873
Monday – Friday 8am to 5pm EST

 

Returns to Warehouse

HABA USA
c/o Returns
4407 Jordan Rd
Skaneateles, NY 13152

 

Return Policy

We expect our customers to be 100% happy with our HABA products. If you change your mind, any unused product in its original packaging can be returned for a full refund within 60 days of purchase. Items must be in new, unused condition, in the original packaging with all the tags attached. Customers are responsible for return shipping costs, unless the items were shipped to you in error. Complete the form here to return your items: Return Form PDF

If the item you would like to return was a gift and you are not the original purchaser, store credit will be issued.

If we have made an error with your order or a product is defective or damaged in shipping, please call us immediately at 1-800-468-6873 or email us at customerservice@HABAusa.com so that we can make it right!

We look forward to helping you!