Satisfaction Guaranteed!

If you are not 100% satisfied with your online purchase, please provide us with the chance to make things right!


Email us at
Call us toll-free at 1-800-468-6873
Monday – Friday 8am to 5pm EST


Returns to Warehouse

c/o Returns
4407 Jordan Rd
Skaneateles, NY 13152


Return Policy

We expect our customers to be 100% happy with our HABA products. If you change your mind, any unused product in its original packaging can be returned for a full refund within 60 days of purchase.Items must be in new, unused condition, in the original packaging with all the tags attached. Complete the form here to return your items: Return Form PDF

If the item you would like to return was a gift and you are not the original purchaser, store credit will be issued.

If we have made an error with your order or a product is defective or damaged in shipping, please call us immediately at 1-800-468-6873 or email us at so that we can make it right!

We look forward to helping you!