December 1, 2022
HABA USA, in cooperation with the Consumer Product Safety Commission, is voluntarily recalling the Discovery Cubes Animal Hide and Seek toy because the seam on the activity toy’s house can open, allowing a young child access to the polyester filling, posing choking and ingestion hazards if placed in the mouth. Safety is our top priority. We are conducting this voluntary recall to keep our customers safe and prevent potential injuries by this toy.
Approximately 800 units of this item have been sold and no incidents have been reported. However, out of an abundance of caution, we have initiated a proactive, voluntary recall of this item. You can read more on the Consumer Product Safety Commission website here.
We kindly ask that you please:
Step 1. Immediately take the recalled toy away from your child, cut the toy in half with a pair of scissors, take a photo of it, and discard the toy in the household trash.
Step 2. Contact us with your name and address, and a photo of the destroyed product.
Step 3. Send the information via email to firstname.lastname@example.org or call us toll free at: 888-430-0060.
Step 4. Once we have received your information and your refund preference, we will send you a refund of $30 or a $30 e-gift card store credit to HABAusa.com.
Thank you for your support and cooperation, and we sincerely apologize for any inconvenience this recall may cause.
We at the HABA FAMILYGROUP have been working for the most beautiful target group in the world for almost 85 years: children and their families. Quality is more than just a word for us. It is reflected in everything we do. HABA products comply with all European and US Federal standards for the safety of toys in terms of material and workmanship. That is why we acted decisively to recall the product.
Please feel free to contact us at email@example.com or 888-430-0060 if you have any further questions. We apologize for the inconvenience and thank you for your cooperation.