Shipping Information
Holiday Shipping
When Will My Order Arrive?
We appreciate your excitement for your order to arrive. Due to record-level volumes this holiday season, please understand our processing time is slightly delayed. The chart below will give you a better understanding of when to expect your order, based on date the order was placed.
| Order Was Placed Before | Will Be Delivered By |
|---|---|
| December 5th 11:59pm PST | December 16th |
| December 10th 11:59pm PST | December 20th |
| December 16th 11:59pm PST | December 24th |
We recommend placing your orders in advance as carriers may have delays outside of our control. Please Note: Due to high order volumes, current processing times are extended for Economy and Standard Shipping Methods. Rest assured, orders are shipping to arrive by 12/24.
| Order By | Shipping Speed | Delivered By |
|---|---|---|
| December 16th 11:59pm PST | Standard Ground | December 24th |
| December 18th 11:59pm PST | 3 Day Expedited | December 24th |
| December 21st 11:59pm PST | 2 Day Expedited | December 24th |
Shipping Fees
Orders over $75 shipping within the contiguous United States are eligible for FREE standard shipping. Orders under $75 will be charged a flat-rate $5.95-$6.95 shipping fee in the United States. Please Note: Order total is based on total after discounts (including points redemptions) have been applied.
Free Shipping offer does not apply to Alaska or Hawaii. Shipping rates to Alaska or Hawaii will be charged based on the order value.
Delivery Times
Orders are processed Monday through Friday and ship from several fulfillment centers throughout the U.S. Orders placed before 12:00pm EST typically ship the same business day (outside of peak holiday periods).
We use several carriers including FedEx, UPS, and USPS to ship your order to you the fastest and most cost-effective way possible. Shipping times can vary by shipping carrier and we do recommend placing your orders for any special occasion well in advance to be certain it arrives in time for the big day!
Split Shipments
We do our best to fulfill your order in full from one distribution location. Some orders that are not able to be fulfilled from one location are split and shipped separately. As long as you place one single order shipping to one address, you will not be charged extra shipping for a split order.
International Shipping
We have temporarily suspended shipping to Canada. We currently only ship within the United States and APO addresses. Orders shipped to international APO addresses for the U.S. Military could take up to 6 weeks to reach their destination depending on the location.